Donald R. Jutton, founder and President of Municipal Resources, Inc., is a graduate of Bradford College with a BA in Urban Planning and Management and an MS in Community Economic Development from New Hampshire College. He has also done graduate work in management and administration at Harvard University. Mr. Jutton has a broad government management and operations background, having served as Manager in Meredith, Littleton, Salem and Wakefield, New Hampshire. While maintaining a strong working knowledge of local government process and organizational planning, the primary emphasis of his work has been in the area of creative community development and pursuit of systemic change in management and delivery of core community services. Mr. Jutton’s success in establishing collaborative efforts and managing very complex initiatives between public and private entities has effectively bridged frequently competing interests and has led to successful economic development activity valued at millions of dollars in many communities. He is noted for continually challenging client communities to rethink traditional approaches and explore innovative alternatives to community development and service delivery problems, emphasizing collaborations and partnerships that expand conventional thinking and extend to all corners of the community. His involvement and advocacy has lead to many unique and noteworthy operational changes including a combined Town/School budgeting and annual meeting process in Littleton, NH; shared police services between Greenville and Temple, NH; a three community economic development initiative between Lisbon, Littleton and Bethlehem, NH; a municipal/public/private Mill redevelopment partnership in Troy, NH; and a first of its kind partnership agreement between NASA’s Stennis Space Center, Plymouth State University, SAU 35 and the Town of Littleton, NH. The results of his creative activities with communities have been reported in USA TODAY, Heart of NH Magazine, the Boston Globe, and numerous regional and local newspapers and journals.

Joseph W. Lessard, Jr. graduated from the University of Maine with a BS degree in Engineering. He was Assessment Administrator/Code Enforcement Officer for the City of Gardiner, Maine and served as Chief Assessor for the Towns of Windham, Maine and Salem, New Hampshire. He has extensive experience in Assessing Management and departmental operations and procedures, as well as expert witness experience at both the Board of Tax and Land Appeals and Superior Courts in New Hampshire, U.S. Federal Bankruptcy Court, and both the State of Maine Land Claims Commission and Board of Assessment Review. He is both a Certified Assessor and Certified General Appraiser in Maine and New Hampshire, approved as an Assessor Supervisor by NHDRA and a member of the International Association of Assessing Officers, the Maine Association of Assessing Officers, and the New Hampshire Association of Assessing Officials. He provides and oversees operational, management and technical support services to nearly two dozen municipalities in this very specialized area.

Alan S. Gould is a graduate of Saint Anselm College with a BS degree in Criminal Justice. He is certified as a Public Manager by the American Academy of Certified Public Managers and has completed numerous management and leadership programs including the Babson Command Training Institute and the FBI’s LEEDS program. He is recognized for his creativity in community policing and his leadership in promoting ethics in the law enforcement community. Mr. Gould began his public sector career with the Salem N.H Police Department where, during 21 years, he served in all ranks including Chief of Police. He served as Chief of Police in Rye New Hampshire, where, upon retirement from law enforcement, he was appointed and served as Town Administrator until joining MRI in 2008. Mr. Gould served as the Ethics Instructor at the New Hampshire Police Academy for 15 years and has been an instructor of college courses in Criminal Code, Criminal Investigation, Report Writing, Constitutional Law and Juvenile Delinquency. Among his many community involvements, Alan served as an initial incorporator of the Greater Salem Council Against Family Violence; a founder of New Hampshire’s second “visitation center” designed to protect children from abusive parents; an initiator of Rye Senior SERVE, a non-profit organization established to help seniors remain in their homes as they age; and he continues as the Emergency Management Director in his home town of Rye, New Hampshire.

Peter Marshall is the Managing Consultant leading MRP’s efforts in Pennsylvania. Marshall holds a Master’s Degree from the Wharton School of the University of Pennsylvania. He has been a municipal manager in Michigan (6 years), Delaware (13 years), and Pennsylvania (22 years). In addition to municipal management, Marshall taught Public Administration, Labor Studies, Municipal Management, and Government at four universities. Marshall has also had extensive experience with local government officials in a number of foreign countries.

Pauline G. Armstrong retired from school business administration in New Hampshire after 25 year of service to SAU 41 (Amherst/Hollis/Brookline) and SAU 25 (Bedford). Polly has extensive experience in bonding for school construction, management of school construction, teacher and support staff contract negotiations using both conventional and "Win-Win" style. She developed a School Emergency Plan and trained school and town personnel jointly in the use of the plan, managed all aspects of human resources, developed and managed bidding and contracts for goods and services, and managed all financial areas of the districts including budgeting, state and local reporting, payroll, payables, receivables, student activity accounts, food service accounts and Federal Funds. She has been certified by the State of New Hampshire as a School Business Official since 1979. Polly served as an officer for NHASBO for four years and has been on the executive board of the organization for many years.

Marilyn (“Mitzi”) Baron obtained her BA in Sociology/Psychology from the Central Connecticut State University. She has a Masters in Finance and Human Resources Administration from Rivier College. Ms. Baron’s experience includes over twenty years of progressive human resources administration, the last several years as the Part-time contracted Human Resources Director for the City of Lebanon, New Hampshire. Prior to her work in Lebanon, she served as the Director of Human Resources and Risk Management for the City of Nashua from 1988 to 1998, and as the Assistant Human Resources Director in Nashua from 1984-1988. Ms. Baron has extensive knowledge of contemporary public sector human resource management practices and procedures, as well as labor negotiations, benefits administration, and wage and classification systems.

Rodney Bartlett is currently the Director of Public Works for the Town of Peterborough, New Hampshire. Prior to joining the Town of Peterborough, Mr. Bartlett was the Director of Public Works for the Town of Salem, New Hampshire, from 1998 to 2006, and has held several positions in the Town of Derry, New Hampshire, from 1979 to 1990, including Community and Economic Development Director, Town Administrator, and Director of Public Works. Mr. Bartlett has a BS in Civil Engineering from the UMass Amherst and has Graduate studies towards a MS in Civil Engineering at UMass Amherst. Mr. Bartlett serves as a subject advisor to MRI and will occasionally work on a project team.

Ryan Barton is a technology consultant for MRI. He is a Microsoft Certified Professional and has many years experience designing and supporting networks, creating and updating websites, setting up software, training users, and implementing new technology for organizations and municipalities. For more information, visitwww.mstech.com.

Richard C. Bates has a Bachelor of Science in Human Services from New Hampshire College (now University of Southern New Hampshire), and is a graduate of the New Hampshire Compensation Funds, Supervisors Academy, and a graduate of the Primex Leadership Academy. As a past member of the New Hampshire Municipal Managers Association, he served on the Board of Directors and was active in the activities of the ICMA, and has taken numerous training and workshops sponsored by the ICMA. Mr. Bates has a broad public management background, having served as the Parks and Recreation Director of the Town of Raymond, New Hampshire, from June 1977 to June 2000, a department that is considered a model for small towns, and as the Town Manager of the Town of Raymond, New Hampshire, from June 2000 to June 2007. During his tenure with the Town of Raymond, Mr. Bates headed the successful passage of a $12 Million Bond for Raymond's first Wastewater Treatment Plant; headed the successful award of $400,000 in EPA Brownfield funds for the cleanup of the former Lex Leather Tannery; established a Tax Increment Financing District to pay for the construction of the treatment plant, and many other economic development initiatives designed to promote economic growth focused on an undeveloped exit off a major state highway. Mr. Bates is a past president of the New Hampshire Parks and Recreation Association. Since retiring in 2007, Mr. Bates has been working for MRI on numerous assignments in New Hampshire and Maine communities performing organizational studies of police and fire departments, economic development support, and wage and salary studies, as well as an interim assignments as Town Administrator in Milton, New Hampshire, and Town Manager in Sabattus, Maine.

Donald P. Bliss is the President and Chief Operating Officer of the National Infrastructure Institute Foundation (NI2). He oversees the activities of the NI2 Center for Infrastructure Expertise, a not-for-profit applied research group dedicated to strengthening the security and resiliency of the nation’s built critical infrastructure and key resources. The Center is responsible for projects such as the Canada-U.S. Cargo Security Project, the CARVER2® Critical Infrastructure Analysis Tool, the SMART School Tool™ for multi-hazard risk assessment, and on-going work related to cargo supply chain security, maritime domain security, and U.S.-Canada cross-border emergency preparedness. The Center is a co-sponsor of the International Symposium on Tunnel Safety & Security. Bliss served as the New Hampshire State Fire Marshal from August 1992 until November 2003. As state fire marshal, Bliss oversaw fire investigations and the enforcement of the state’s fire and building codes. In addition, he administered the state’s modular building program, the statewide fire incident reporting system and coordinated the state’s response to hazardous materials incidents. In the wake of the tragic events of September 11, 2001, Bliss took over responsibility for New Hampshire’s emergency management and homeland security efforts. He chaired the Governor’s Commission on Preparedness and Security, and transitioned the Governor’s Office of Emergency Management to the newly formed Division of Fire Safety & Emergency Management within the NH Department of Safety. He also served as homeland security advisor to both Governor Jeanne Shaheen and Governor Craig Benson. From 1983 to 1992, Bliss served as the fire chief in Salem, New Hampshire. From 1989 to 1992, he served as both fire chief and the town’s emergency management director. In 1990, Bliss served as interim town manager for nine months. From 1980 to 1983, Bliss served as the director of the University of Connecticut Fire Department and as fire marshal for the University of Connecticut system. He began his career with the Durham-UNH Fire Department in 1970, rising from call firefighter to fire marshal/deputy chief. Bliss has served in leadership roles in numerous professional organizations, including National Association of State Fire Marshals, the National Fire Protection Association, and the New Hampshire Association of Fire Chiefs. He is a past president of the New Hampshire Association of Fire Chiefs and a former chair of the New Hampshire Emergency Medical Services Coordinating Board. He served as President of the National Association of State Fire Marshals and chair of the association’s Consumer Product Safety Task Force. Bliss chaired the National Fire Protection Association’s (NFPA) Uniform Fire Prevention Code Technical Committee and served two terms on the NFPA board of directors. He chaired the National Electrical Code (NEC) panel on homeland security and mission critical facilities and currently chairs NEC Code Making Panel 13 (emergency systems). He also serves on the NFPA Technical Committee on Emergency Management and Business Continuity. He is an adjunct professor in the Master of Public Administration program at the University of New Hampshire and currently serves as the chair of the New Hampshire Building Code Review Board and as a governor’s appointee to the New Hampshire School Building Authority. Bliss is a subject matter expert on critical infrastructure protection with the Mobile Education Team of the U.S. Naval Postgraduate School. Bliss received a Bachelor of Arts in political science from the University of New Hampshire in 1973 and he received a Master of Public Administration degree, also from the University of New Hampshire, in 1979. He has completed numerous courses at the National Fire Academy in Emmitsburg, Maryland.

T. Andre (Andy) Bover obtained his BS in Civil Engineering from Lowell Technological Institute in 1972. With 31 years of general Engineering experience; 7 years of Construction Engineering experience; 21 years of Division Management experience; 7 years of Office Management experience; and 3 years of Design/Build Experience, Mr. Bover has been in charge of numerous civil highway projects, including urban and secondary road reconstruction, bridge projects, traffic signal projects, and design for environmental documentation projects. In addition, he has extensive experience in the development of civil/site/architectural projects, including public, commercial and residential building projects. His responsibilities have included project planning, design, development of contract drawings, specifications, estimates, permitting, and construction administration. Additional experience includes Program Management for Design/Build projects. A sample of projects completed include the following: Design QC/QA Officer for the Route 3 North, Burlington, MA to Nashua, NH project; Deputy Project Manager for the Design/Build Program Management, Maine Department of Transportation; State of New Hampshire Project Manager for Exit 13, I-93 and Route 3, Concord, New Hampshire; Project Manager ARFF/Maintenance Facility and Passenger Walkway, Manchester Airport; Project Manager for Vermont Long-Range Transportation Plan; and Project Manager for Commonwealth Avenue Master Plan and Design, Newton, MA.

Burton T. Conway has over 35 years in municipal management. He is currently the City Manager of Abington, Pennsylvania, where he has served in this position since 1991. Prior to coming to Abington, Mr. Conway also served as City Manager in Evesham, New Jersey; City Administrator in Madison, New Jersey; City Manager in Mt. Laurel, New Jersey; Deputy City Manager/Budget Director in Plainfield, New Jersey; and Local Management Specialist of the New Jersey Department of Community Affairs. As City Manager in Abington, Mr. Conway provides direction to a community which is suburban to Philadelphia, of 56,000 residents, with two college campuses and two major hospitals. He currently manages 270 employees and a budget of $36 million. Mr. Conway obtained his BA from the University of North Carolina, his MPA from the University of Oklahoma, and attended the Municipal Executive Program at Rutgers University. He is a "Credentialed" City Manager by the International City Management Association (ICMA) and is a member of the Association of Pennsylvania Municipal Managers and the International Personnel Management Association.

Robert C. Craig most recently served as Interim Director of Fire and Emergency Medical Services for the Town of Acton, Massachusetts. Immediately prior to this he had served the Town of Acton during his entire career of almost 44 years of service as a member of the Acton Fire Department which included his last 22 years as Fire Chief. The Town of Acton Fire Department is staffed by 42 career personnel, housed in three Fire/EMS stations and provides full fire, rescue and emergency services including EMS for approximately 23,000 residents. During his career Bob administered an annual fire department budget of approximately 3 million dollars. Together with the Acton Police Chief, he also managed a joint Public Safety Dispatch Center. Bob holds an Associate Degree in Fire Science and Technology as well as a Bachelor of Arts Degree and is a graduate of the Executive Fire Officer Program of the National Fire Academy. He is a member of the International Association of Fire Chiefs; the New England Association of Fire Chiefs; the Fire Chief’s Association of Massachusetts and the National Fire Protection Association. Bob has served for over twenty (20) years as a member of the Massachusetts Fire Training Council as one of the representatives of the Fire Chiefs Association of Massachusetts and now continues to serve as appointed by the Governor to represent the Citizens of the Commonwealth. He has attained professional status and recognition as a credentialed Fire Chief in Massachusetts. Bob has a diverse background and expertise in Firefighting, EMS, Dispatch, Fire Prevention and Investigation, Emergency Planning and Operations, Municipal Finance and Government and Labor/Management relations. During his career he has also participated in the study of and /or implementation of a number of regional programs including Fire Investigation, Dispatch, and EMS to include ALS services. In addition he has been instrumental with the planning and construction of a public safety facility which included a joint dispatch center and Fire/EMS station construction and renovations. He has also participated in a number of Fire/EMS management studies.

Stephen A. Darcangelo retired from the Mt. Lebanon, Pennsylvania, Fire Department in 2006, where he spent over 16 years as the Fire Chief. While Chief of the Mt. Lebanon Fire Department, he oversaw a department of 17 full-time members and 45 volunteer staff. He was responsible for management of the daily operations, including emergency response, policies and procedures, budgeting, hiring, promotions, grant writing, and labor negotiations. He led the development of a regional 9-1-1 public safety answering point, including negotiations of a multi-community agreement, design of the communications' center, construction of the center, development of job descriptions, and hiring of a manager. Mr. Darcangelo began his career with the Mt. Lebanon Fire Department in 1981 as a Platoon Chief. Mr. Darcangelo has a degree in Fire Science and Administration from the Community College of Allegheny County, in Pittsburgh, Pennsylvania, and a degree in Economics from Edinboro University in Edinboro, Pennsylvania. He is an Adjunct Instruction at the Community College of Allegheny County. Mr. Darcangelo has served as a Senior Field Instructor for the Pennsylvania State Fire Academy for over 20 years. Mr. Darcangelo has served as a Fire Services consult in the Commonwealth of Pennsylvania where he has performed fire department analyses, making recommendations as part of the Pennsylvania Early Intervention Program; conducted fire department assessments for the Pennsylvania Department of Community and Economic Development Peer Review Program; and assists communities with fire service hiring and promotion processes.

David N. DeManche is currently the Business Manager for Cornerstone Academy, Inc., in Northborough, Massachusetts, a private for-profit school, Kindergarten to Grade 6, where he oversees the financial and administrative operations for the school, including personnel, computer/web, and marketing functions. In addition to his work at Cornerstone Academy, Mr. DeManche is currently volunteering his services to the Linwood Mill Project, assisting in the redevelopment of a local mill complex, and to Blackstone Valley, where he is working on developing a regional grant application for the creation of a Micro Loan Program. Mr. DeManche has over 17 years of experience in municipal government, including having served as the Town Coordinator for Bolton, Massachusetts; the Interim Administrator and Administrative Assistant to the Board of Selectmen for the Town of Uxbridge, Massachusetts; the Town Administrator for the Town of Carlisle, Massachusetts; the Town Administrator for the Town of Millbury, Massachusetts; and as Legislative Assistant to the Massachusetts’ House of Representatives. Mr. DeManche has a Masters in Business Administration from Clark University and a Bachelor of Arts from the University of Massachusetts, Amherst. He is a member of the Massachusetts Municipal Managers Association (MMMA).

John (Jack) W. Dever, Jr. served in the United States Navy Seabees retiring after a 20 year career in 1974. While enlisted, Jack worked on numerous construction projects worldwide as a member of several Seabee Technical Assistance Teams. During this time he extensive training and experience in specialty construction areas, including building, electrical, plumbing, welding, heavy equipment operation, and surveying. He became the Code Enforcement Officer for the Town of Meredith, New Hampshire, in 1985 where his duties included administration of the Town's zoning ordinances and serving as Building Inspector and Health Officer. During this time he also served as a Certified Special Police Officer with the Town of Meredith. Jack retired from Meredith in 2001, after a 16-year career with the Town and affiliated with MRI shortly thereafter. Mr. Dever is a Certified International Code Council (ICC) Residential Building Inspector. He has also received training at the University of Wisconsin on Code Enforcement, Zoning Administration, and the International Plumbing Code, and attended the BOCA Institute seminar on Inspection and Enforcement of the International Building Code. He has also completed the New Hampshire Fire Academy's seminar on the 101 Life Safety Code. He is member and past officer of the New Hampshire Building Officials Association, and a member and Past President of the New Hampshire Health Officers Association.

Robert A. DiPoli began his public service career in 1969 where he served the citizens of Needham, Massachusetts, for 35 years. Starting his career with the Town in the Department of Public Works, Bob became a firefighter where he rose through the ranks, serving as a Deputy Fire Chief for 15 years and as Fire Chief for 9 years. During his tenure, he led the Department through a difficult period of fiscal conditions which required downsizing and innovation to the fire department, while modernizing the department’s buildings, apparatus, and elevating the department’s Emergency Medical Response to the Advanced Life Support level. A strong and successful advocate for federal funding of the Nation’s fire service, Bob was elected Second Vice President of the International Association of Fire Chiefs (IAFC) in 2002 and became President of the 12,000 member organization in 2004. As President, he led the Association through significant milestones, including Second Stage review of the Department of Homeland Security, and the creation of the NIMS Program, the Institution of Firefighter Safety Stand Down, and the Near Miss Reporting System. Bob served as the President of the Fire Chiefs Association of Massachusetts in the mid-1990s and currently serves as the Governmental Affairs Director for FCAM, where he is responsible for the Association’s Legislative Agenda at both the state and federal levels. Bob is active with the National Fallen Firefighters Foundation and has authored numerous articles for fire service publications, with a book due for publication in 2009.

Brian P. Duggan now commands the Fire Department in Northampton, Massachusetts, where he has instituted substantial changes to modernize and restructure the entire department including equipment, facilities, personnel, and training. In conjunction with his staff, Brian has created a regional Advanced Life Support Program that currently serves eighteen communities within the Northampton Area. He formerly commanded the Northborough, Massachusetts, Fire Department, and has significant experience with the Massachusetts Department of Fire Services where he held several key positions. Mr. Duggan developed and directed the Graduate and Undergraduate Fire Science Programs at Anna Maria College in Paxton Massachusetts from 1995 - 2003. Mr. Duggan has a Business Management/Fire Science degree from Providence College and a Master’s Degree of Business Administration (MBA) from Nichols College in Dudley, Massachusetts. He is also a graduate of the National Fire Academy Executive Fire Officer Program and the Senior Executive Program for State and Local Leaders at Harvard University. In December 2012, Mr. Duggan received a Master’s Degree in Homeland Security through the Naval Post Graduate School based in Monterey, California, where his thesis entitled “Enhancing Decision-making during the First Operational Period of Surge Events” was selected as an outstanding thesis. He is one of only a few fire service professionals to be designated as a Chief Fire Officer by the Commission on Fire Accreditation International. He leads the Massachusetts fire service through his affiliation as Chairman of the Fire Chief Association of Massachusetts Technology Committee and as a Regional Director on the Massachusetts State Fire Mobilization Committee. Mr. Duggan has authored several publications, inclusive of writing Section 7, Chapter 3, Fire Department Information Systems, in the Nineteenth and Twentieth Editions of the National Fire Protection Association’s Fire Protection Handbook. Chief Duggan has served as a subject advisor to MRI since 2002 and will occasionally work on a project team.

Michael H. Everngam has been consulting with MRI in general management and school operations since1999. He is presently assigned to several corporate special projects, including a distance learning initiative. He has recently worked on internal controls assessments and organizational effectiveness studies. Mike retired from school business administration in New Hampshire after 15 years of service to SAU 5 (Oyster River Cooperative) and SAU 51 (Alton-Barnstead-Pittsfield). Mike has extensive experience in all aspects of school district operations including: budgeting and budget management; business/operations policy development; accounting; facilities, food service and transportation operations; school construction; purchasing; compliance management; human resources management; and risk management. Prior to his school business administration career, Mike served 20 years on active duty as a US Army Infantry officer, gaining experience in organizational operations in units of all sizes, including operations under extremely stressful conditions. He holds a BA in Psychology from Lehigh University, an MBA from Georgia State University, and is a graduate of the US Army Command and General Staff College and the Industrial College of the Armed Forces. He is active in community affairs and served as the Moderator of the Town of Durham for several years.

Ronald L. Filippelli, PhD recently served for thirteen years as the Associate Dean of Administration and Undergraduate Studies, College of Liberal Arts, The Pennsylvania State University. The College of Liberal Arts has 475 faculty, 150 staff, 5,000 undergraduate and graduate students, and a budget of approximately $50,000,000. Prior to his appointment as Associate Dean, Filippelli was the head of the Department of Labor Studies and Industrial Relations at Penn State. Ron is also the author of five books, and numerous professional articles. His experience and knowledge of pay plans and classification systems was gained during his tenure as Associate Dean of the College of Liberal Arts.

Peter J. Finley, Jr. most recently served as Chief of the Winslow Township Fire Department in New Jersey, where he was responsible for the planning, establishment, and initial deployment of the career component of the department. He previously served for 4 ½ years as the Chief of Department for the City of Vineland, New Jersey Fire Department where he initiated significant changes within the department including updating and modernizing equipment, providing the department’s first ever formal officer training, and significantly increasing the capabilities of the regional hazardous materials response team. During his tenure the department received more than one million dollars in various grants. He formerly commanded the Vineland Rescue Squad gaining significant EMS operations and command experience, as well as completing an overhaul of that organization’s operations. Chief Finley serves as an Adjunct Professor in the Fire Science Program at Camden County College. Chief Finley received his Associate in Applied Science degree from Atlantic Community College in New Jersey, and earned his Bachelor of Science degree in Fire Science/Administration from the University of Maryland. He is a graduate of the National Fire Academy’s Executive Fire Officer Program, earning perfect scores on three of his four Applied Research Projects. He was awarded an Outstanding Research Award for his 2002 paper titled, “Residential Fire Alarm Systems: The Verification and Response Dilemma”. Chief Finley holds nearly two dozen state and national certifications and is a member of a number of fire service organizations, including achieving the prestigious Chief Fire Officer designation from the Commission on Fire Accreditation International. He is a member of a number of fire service organizations and is currently serving as President of the New Jersey Career Fire Chiefs Association where he has been involved in the development and administration of fire service promotional examinations. From 2003–2005 he served on the Training and Education Committee of the Governor’s Fire Service and Safety Task Force. He also previously served on the state committee that developed New Jersey’s first Firefighter I Instructor Manual.

Bob Flanders is currently the Code Enforcement Officer for the Town of Gilmanton, New Hampshire. Mr. Flanders graduated from New Hampshire Technical College in Manchester. After College, Mr. Flanders enlisted in the Army. Upon returning home in 1970, Mr. Flanders worked for several local area auto dealerships, becoming President of Bob David Motors, Inc. in 1977. In 1978, he became President of Bob David Advertising, Inc. In 1980, Mr. Flanders founded Flanders Enterprises, LLC, and built custom homes in the Lakes Region for 23 years. In 1989, Mr. Flanders became a member of the Meredith Planning Board, where he continues to serve today. Mr. Flanders served as a Meredith Town Selectman for 7 years. In addition, Mr. Flanders has served as Chairman of the Meredith Master Plan Rewrite Committee, formed the CIP program and was the program's first Chairman, formed the Space Needs Committee, and served as a member of the Prescott Park Committee, the Community Center Design Committee, the Police Station Design Committee, and most recently served as the Chairman of the Fire Station Design Committee. Mr. Flanders attended Antioch College’s Selectpersons Institute in 2003 and has attended numerous Law Lectures hosted by the Local Government Center. Currently a member of the New Hampshire Building Officials Association, Mr. Flanders is also a member of the International Code Council and is certified as a Residential Building Inspector and as a Residential Plumbing Inspector.

Jeanie Forrester currently serves as the Executive Director of the Greater Meredith Program, a New Hampshire Main Street program, in Meredith, New Hampshire. As Director she oversees a community economic development organization dedicated to the revitalization of the village commercial district which includes administering the 4-point approach outlined by the National Trust for Historic Preservation. Prior to coming to Meredith, Jeanie was Executive Director of the Main Street Program in Plymouth, New Hampshire; Vice President of Administration for FESI, an environmental technology company, in Meredith, New Hampshire; Vice President of Corporate Services for The Danis Group in Reading, Massachusetts; Director of Administration for Odyssey House in Portsmouth, New Hampshire; Special Assistant to Congressman Zeliff; and served former Governor John H. Sununu as Executive Director of the Governor's Initiatives Program for Excellence in Education, was a Personal Assistant to the Governor, and was a Legislative Assistant to the Governor's Chief Legal Counsel. Ms. Forrester obtained her BA in Political Science from the University of New Hampshire; her MBA from the Whittemore School of Business and Economics at UNH; and is certified in Economic Development by the New Hampshire Economic Development Association's Professional Certification Program.

Michael T. French currently serves as the Police Chief for Goffstown, New Hampshire, where he commands an Internationally Accredited, community oriented police department to a community of 17,000. Chief French began his career with the Goffstown Police Department in 1973, working his way up to Chief in 1999. Chief French holds a Bachelor of Science in Criminal Justice from Saint Anselm College. He is a member of the International Association of Chiefs of Police; the New England Association of Chiefs of Police; the New Hampshire Police Association; is a Past President for Northern New England Police Accreditation Coalition; is an Assessor and Team Leader on the Commission on Accreditation for Law Enforcement Agencies, Inc; and is a member of the Hillsborough County Law Enforcement Association. Mr. French serves as a subject advisor to MRI and will occasionally work on a project team.

Thomas E. Garrity is currently Project Manager for the Nashoba Valley Regional Emergency Dispatch Center Project. This project consists of developing and implementing a 4 community regional dispatch center. Prior to this, Mr. Garrity served as Fire Chief/Director of Public Safety for Massachusetts Development - Devens for 13 years, where he directed all public safety operations which included the delivery of fire, emergency medical, 911 emergency dispatch, and supervision of the Massachusetts State Police contingent that was assigned to Devens as its Police Force. During his tenure, he administered an annual operating budget of $2.5M. Mr. Garrity also served 29 years with the Hudson, Massachusetts, Fire Department starting as a firefighter, mechanic and eventually serving as Fire Chief/Emergency manager for 12 years. Mr. Garrity served as a consultant at the Massachusetts Fire Fighting Academy, as President of the Massachusetts Fire Chiefs Association, and as a member of the Board of directors for over 10 years. Mr. Garrity served as a member of the Fire Service Commission, Chairman of the Hazardous Materials Policy Board for the State regional hazardous material response teams; as a member of the State Emergency Response Committee as Representative of the Fire Chiefs of Massachusetts for 8 years; and as a member of the North East Regional Code Committee. Mr. Garrity holds a Bachelor of Science in Fire Science from Anna Maria College and an Associate’s Degree in Fire Science from Quinsigamond Community College. He is affiliated with many professional associations, including the New England Fire Chiefs Association, the Massachusetts Fire Chiefs Association, the New York Fire Chiefs Association, and the International Association of Fire Chiefs. Mr. Garrity serves as a subject advisor to MRI and will occasionally work on a project team.

Richard Gendron began his law enforcement career with the Hudson Police Department in 1978, after majoring in Criminal Justice at Saint Anselm College in Manchester, NH. Mr. Gendron currently serves as the Chief of Police in Hudson, NH. The Hudson Police Department serves a community population of approximately 25,000 residents, with a compliment of forty-five full time sworn police officers and sixteen civilians. Among his many accomplishments, Chief Gendron was instrumental in the successful implementation of the concepts of Community Policing in Hudson. In 2003, the Hudson Police Department became the sixth New Hampshire law enforcement agency to become both State and Nationally Accredited, meeting over 425 CALEA Standards. Chief Gendron is a graduate of the New England Institute of Law Enforcement Management at Babson College and of the Penn State University Police Executive Development Program. He is also a graduate of the 199th National FBI Academy in Quantico, Virginia. Chief Gendron has over twenty-six years of law enforcement experience, with twenty-one years in command-level positions. He is an active member of the New Hampshire Association of Chiefs of Police, and has been an Affiliate of Municipal Resources, Inc. for nearly ten years. In his capacity as Affiliate at MRI, he has conducted management studies, liability studies, and Police Chief recruitments in the States of New Hampshire, Maine, and Rhode Island.

David B. Goldstein obtained his PhD in Counseling & Human Services from Walden University; a Master of Science in Public Health/Mental Health from Tufts University; and his Bachelor of Arts in Psychology from Boston University. He is also a PhD Candidate in Psychology, Sociology, and Public Health at Tufts University. Mr. Goldstein is currently an Adjunct Instructor of Stress Management for the New Hampshire Police Standards & Training Council (NHPSTC); serves as Adjunct Faculty, Boston University/Metropolitan College, Department of Applied Social Sciences/Criminal Justice (Undergraduate and Graduate); serves as an Adjunct Instructor, Crisis Intervention, Reading Police Academy, MCJTC; serves as an Instructor, Psychology, New England Polygraph Institute; and serves as Adjunct Professor, Forensic Psychology, New England College, Henniker, NH. Mr. Goldstein has served in law enforcement since 1980, beginning his career as a Patrolman with the Derry Police Department. Mr. Goldstein became a New Hampshire State Trooper in 1982, where he served as a Trooper; a Trooper Specialist ; a Corporal/Sergeant Detective with the Major Crime Unit ; a Lieutenant in the Commander Training & Recruitment Unit ; a Duty Officer/Lieutenant ; and as Captain/Assistant Commander in the Support Services Bureau . Upon leaving New Hampshire State Police, he was Chief of Police in Winthrop, MA; and currently serves as Chief of Police in Franklin, NH. Mr. Goldstein has published several articles, including Employee Assistance for Law Enforcement: A Brief Review, Journal of Police and Criminal Psychology; A Comparison of Utilization of Peer Support Services and Perceived Stigma Within the Vermont State Police, The Forensic Examiner; Intelligence Collection & Crisis Negotiations, New Hampshire Trooper; and The Policeman, Police Stress. Chief Goldstein has served as a subject advisor to MRI since 2011 and will occasionally work on a project team.

Carol M. Granfield, ICMA-CM, has a Masters in Administration from Central Michigan University and is one of 1266 ICMA Credentialed Managers in the country. Ms. Granfield is also a graduate of the Senior Executive Institute at the University of Virginia, Harvard JF Kennedy School of Government summer program, Leadership New Hampshire and Fairfax, and one year of law school at Massachusetts School of Law. She possesses over 38 years of public sector management experience and 7 years of private sector experience. Ms. Granfield has broad public service experience at the town, city and county levels having served as County Manager in Cumberland County, ME, Town Manager in Dixfield, ME, Director of Administration in Herndon, VA; and Personnel Director in Fairfax, VA; Town Administrator in Hooksett, NH; and Town Manager of Meredith and Derry NH. Ms. Granfield’s expertise in Human Resources and Labor Relations includes the establishment of personnel policies; organizational studies; wage, classification, and benefit studies along with union negotiations to include the interest based model. Ms. Granfield has participated in many successful public sector executive recruitment projects and has also conducted strategic planning, goal setting, and team building programs in NH, ME and VA communities. She has also developed and implemented positive career development and training programs for employees of a number of municipal organizations. Ms. Granfield has given presentations at national conferences of the ICMA, the International Public Management Association for Human Resources, and at state conferences in VA, MA, ME, and NH. She was previously adjunct faculty at George Mason University. Ms. Granfield has served on many professional and civic boards to include the Public Employee Labor Relations Committee; ICMA Credentialing Board; NH Local Government Board, Maine Municipal Association Advisory Board, Belknap County Economic Development Commission, Derry Planning Board, and is Past President of the NH Management Association, IPMA-Virginia, Dixfield Economic Development Organization, and the Derry Village Rotary. Ms. Granfield is also appointed by the Governor to the NH Public Employee Labor Relations Board.

John E. Granfield began his career with the Fairfax County Police Department in Fairfax County, Virginia in 1969. During his tenure with the Fairfax County Police Department, he rose through the ranks, retiring as Chief of Police in June 1992. As Chief for the largest local law enforcement agency in Virginia, Mr. Granfield oversaw a department of 1427 employees, and an operating budget of $93,200,000. During his career at the Fairfax County Police Department his duties included Acting Chief; Deputy Chief for Operations with command responsibility for Patrol, Operations, Support, and Criminal Investigations Bureau; Commander of the Administrative Services Bureau with responsibility for Personnel and Training Divisions, including Payroll and Budget Office, and Regional Academy coordination; Major of the Staff Services Bureau with responsibility for public information, press conferences, media relations, crime prevention, and community relations; Captain of the Mt. Vernon District Station; Lieutenant of the Staff Services Bureau; Sargent of the Traffic Safety Section with responsibility for in-school safety education programs; Assistant Supervisor of the Emergency Operations Center; Patrol Supervisor of the McLean District Station; Corporal, Instructor, and Recruit Supervisor of the Northern Virginia Police Academy; and K-9 officer. Upon retiring from the Fairfax County Police Department, Mr. Granfield worked for the International Association of Chiefs of Police in Alexandria, Virginia, where he was the Program Manager and Instructor. In 1996 Mr. Granfield became the Chief of Police for the Sanford Police Department in Sanford, Maine, where he oversaw the delivery of police services in a jurisdiction with a population of 24,000 and a budget of $2,000,000. As Chief of Police, and one of three department heads, John was responsible for assisting the Town Administrator in a variety of assignments. In 2001, the Maine Association of Police named him Chief of the Year. In September 2002, John became the Town Administrator in Sanford, Maine, where he served until June 2003. He obtained his Bachelor’s Degree in Public Administration from George Mason University. He is a graduate of the FBI’s National Academy and the FBI’s National Executive Institute. He attended numerous training courses, including the Maine Criminal Justice Academy; the Fairfax County Chamber of Commerce’s Leadership Fairfax; a Police Supervisor course at Northwestern University; and is a graduate of the Northern Virginia Police Academy. Mr. Granfield has been a Lecturer at the University of Virginia Law School, George Mason University, Northern Virginia Community College, Central Virginia Police Academy, Central Shenandoah Virginia Police Academy, and the Missouri, Maine, New Hampshire, and Delaware Police Chiefs Associations.

Ronald J. Guilmette is recently retired as the Chief of Police Services at Merrimack College in North Andover MA and is an adjunct professor in the criminal justice department at the University of Massachusetts at Lowell and at Merrimack College. Mr. Guilmette retired as Lieutenant Colonel in the Massachusetts State Police after thirty-one years of service. In 1998 he was appointed Interim Chief of Police of the Lawrence, Massachusetts Police Department by the Governor of the Commonwealth of Massachusetts. While in the State Police he served as Division Commander of Field Services where he oversaw all uniformed State Police operations supervising 1500 men and women. He also served as Assistant Superintendent of the Division of Standards and Training where he oversaw Internal Affairs and the State Police Academy. Earlier in his career he served as the department's Chief Financial Officer and was Troop Commander at Troop “F” Logan International Airport. Colonel Guilmette has a Master’s Degree in Criminal Justice from Anna Maria College and Bachelor’s Degree in Criminal Justice from the University of Massachusetts. He is also a graduate of the Senior Management Institute of Police. He has received many awards for police service including the Governors’ “Pride in Performance Award” and the Massachusetts State Police “Medal of Merit.”

Gregory C. Hanscom holds Bachelor of Science in Education and Master of Public Administration degrees from the University of Maine. Mr. Hanscom enjoys a long and distinguished record of public service in the State of Maine. Mr. Hanscom began his professional career in law enforcement with the Portland Police Department where he was appointed to the position of Staff Assistant to the Police Chief. He went on to become the Police Chief in Windham, and thereafter, the Chief of Police in Lewiston. With 80 sworn officers, Lewiston is Maine’s second largest municipal police force. Following his career in law enforcement, he was appointed and served for 10 years as Maine’s Deputy Secretary of State/Director of the State Bureau of Motor Vehicles, an organization with 400 employees and a one hundred million dollar biennial budget. While there he re-engineered core services to gain efficiency, provided oversight of design and construction of a new motor vehicle building, and initiated a complete organizational realignment to improve customer service delivery.
In 2004, Mr. Hanscom joined the faculty of Southern Maine Community College (SMCC) in South Portland, Maine, where he served as chair of the Criminal Justice Department and chair of the Public Safety Division. In those roles he provided direction and management cooperatively with college administrators and department faculty for criminal justice programs, provided instruction in program courses, and coordinated efforts with the Fire Science Technology and Emergency Medical Services/Para medicine programs to deliver interdisciplinary undertakings. During Mr. Hanscom’s time at SMCC, student enrollment surged each semester growing from 2,300 students to over 7,000 in seven years. Given that rapid growth, all aspects of the College were under constant change. Mr. Hanscom was instrumental in providing the leadership that evolved the College’s security program from primarily one of students issuing parking tickets with little structure, guidance, or oversight, to a contemporary safety and security program. The College’s program now operates with security officers supplemented with student officers who assist with overall duties and staff the communications office. Now operating under an updated mission statement, security officers are supported by initial and ongoing training, up-to-date policies and procedures, constructive supervision, and performance evaluations. Strong, proactive relationships have been formed with the South Portland Police and Fire Departments. Safety and security officers train and work closely with the College's student life, facilities management, and environmental compliance programs to bring a cooperative and stake holder driven program to the College community. Mr. Hanscom retired from the College in 2011. Mr. Hanscom has recently completed a review of the Maine Maritime Academy’s Security Department. Mr. Hanscom has been with MRI since 2010.

Thomas R. Harmon is currently employed as a Public Safety Consultant with L. Robert Kimball and Associates, State College, Pennsylvania. Mr. Harmon retired in 2005 as Director of University Police at Pennsylvania State University. He served with the University Police of The Pennsylvania State University from 1972 to 2005, starting as a Criminal Investigator in 1972, and rising through the ranks of Training Officer, Police Supervisor, Police Manager, and Assistant Director, to Director. Mr. Harmon was responsible for the administration of the police and security operations at the University Park campus and the administrative oversight of security and police programs at all 24 Penn State locations. He commanded a force of 65 full-time employees and approximately 200 part-time and student employees, and managed a budget of $5.5 million. Mr. Harmon was also an instructor at the Criminal Justice Training Center at the Indiana University of Pennsylvania, where he served as a line instructor for municipal police in-service training courses. In 2007, Mr. Harmon served for five months as the Interim Director of Public Safety at Villanova University. Mr. Harmon holds a BA with a major in sociology and a minor in biology from the Bowling Green State University; a Master of Science in Criminal Justice from Michigan State University; and a Masters in Public Administration from Pennsylvania State University. Mr. Harmon is also a graduate of the FBI National Academy's 146th Session. He is a Life Member of the International Association of Chiefs of Police, and is an active member in the National Emergency Number Association (NENA) and the Association of Public-Safety Communications Officials, International. He is certified as an Emergency Number Professional by NENA.

Michael R. Healy recently retired after a 36 year career in law enforcement. During the last 25 years he has held the position of Chief or Deputy Chief in 4 different Massachusetts Police Departments. Those agencies ranged in size from as few as 20 employees to up to 135 employees. In addition to heading those police departments, he was selected by the Secretary of Public Safety to join the Executive Office of Public Safety from 1994 to 1997 to improve services within the Firearms and Inspectional Services Units. His last position was Chief of Police for the Westport, MA, Police Department where he was chosen from outside the Department in 1997 to revitalize a troubled organization. During his tenure with the Town of Westport he initiated significant changes, which included personnel accountability and an evaluation procedure, record and case management computerization, a CAD system integrated with fleet operations and the drafting and initiating of policies and procedures. As a result of Chief Healy’s grant writing skills, the Westport Police Department received over $1,000,000 in State and Federal grants. While Chief was in Westport, the Fall River Lodge of Elks chose him Outstanding Chief of Police for the Greater Fall River and New Bedford area for 1997. Southeastern Massachusetts Mothers Against Drunk Driving selected Chief Healy as Police Chief of the Year for 2001. In addition to his duties as a police administrator, Chief Healy was a Selectman in the Town of Northborough, MA, for 9 years and Chairman for 5 of those years. He was President of the Central Massachusetts Chiefs of Police Association and a member of The Massachusetts Chiefs of Police Association Executive Board representing Bristol County. Chief Healy graduated from Northeastern University with a baccalaureate degree in 1975 and received his Master of Arts in Criminal Justice from Anna Maria College in 1996. He also completed Harvard University’s Kennedy School of Government Executive Management Program, the New England Police Command Institute at Babson College, and the Federal Bureau of Investigation's Law Enforcement Executive Development Program.

Susan A. Hickey, CPA, obtained her Bachelor of Science degree in accounting and Master of Business Administration degree from Southern New Hampshire University. Susan has extensive experience in the public sector with emphasis on financial management, budgeting, financial reporting, internal controls, and financial and compliance auditing. Ms. Hickey currently serves as the Assistant Town Manager for Finance & Administration in Londonderry, NH; also serving as a Senior Financial Advisor for Municipal Resources Inc. Prior to her current position in Londonderry, Ms. Hickey served as the Finance Director for the towns of Londonderry and Goffstown. She is an active member of the Board of both the New Hampshire Government Finance Officers Association and the New England Government Finance Officers Association. An Alumni of Leadership NH; she also serves on the board of the NH Deposit Investment Pool. Ms. Hickey serves as a subject advisor to Municipal Resources Inc. and will occasionally work on a project team.

Sandra J. Hillsgrove holds a BS in Emergency Management Service and an AA in Para-medicine. She is a Nationally Registered Paramedic and is Haz Mat and Firefighter-III certified. Sandra retired as Deputy Fire Chief after 20 years of distinguished service to the Concord, NH, Fire Department – an agency serving the Capitol City of New Hampshire (population 43,000) from four stations with 115 personnel. During her career in Concord, she served as a LT/Paramedic where she was responsible for all paramedic training and as a Battalion Chief where she was responsible for all personnel and operations for four stations, including incident command, fire-ground control, and administration. During her last 6 years with the department, she was Deputy Chief directing the Division of Technical Services where she oversaw central dispatch operations for the City and 17 surrounding communities, directed the inspection services bureau, oversaw the city wide-fire alarm system, and coordinated and managed a host of other operational and administrative functions for the department. Sandra has served as an Adjunct Professor at the NH Community Technical College, as well as a Clinical Supervisor for paramedic students and instructor in Sexual Harassment Prevention at the NH Fire Academy and, as a consultant, assisted the City of Dover, NH, prepare for integration of women into the City Fire Department. She was an active member of the Women in Fire Service Organization throughout her career and remains actively involved in working as a paramedic.

Jason Hoch holds a B.A. in Political Economy from Williams College; has studied in the Master of Regional Planning Program at Cornell University and in the Program for Executives in State and Local Government at Harvard’s John F. Kennedy School of Government. Mr. Hoch has served as Executive Director of Littleton (New Hampshire) Main Street; Director of Administrative Services for the Town of Littleton; Collaboration Director for the Town of Littleton and the Littleton Union School District; Town Manager of Littleton; and Town Manager of Plaistow, New Hampshire. He brings experience in a broad range of municipal administrative operations and specific expertise in city planning, community development, public participation and systemic planning. Further, he brings expertise in school facility planning, partnership development and non-profit housing and downtown management corporations.

Lu Hoover is currently employed as a Senior Planner in the Planning and Community Development Department at State College Borough, Pennsylvania. Ms. Hoover has been with the State College Borough since 1989. Her responsibilities there include management of the CDBG Program, the HOME Investment Partnerships Programs, and other federal and state grants. Prior to working for State College Borough, Ms. Hoover was employed as a Case Management Supervisor at the Clearfield County Area Agency on Aging, and worked as a Housing Administrator II for the Housing Authority of the City of Grand Forks, ND. Ms. Hoover has a Master of Public Administration from the University of North Dakota and a Bachelor of Arts with majors in sociology, psychology, and English from Dakota Wesleyan University in Mitchell, South Dakota.

Keith E. Hoyle has served as a fire Chief in two Massachusetts communities and has extensive fire prevention and safety experience through his years of working within the University of Massachusetts Environmental Health and Safety program at the University of Massachusetts Amherst. Keith served as Fire Chief within the Town of Franklin from 1994-1999, and currently serves as the Fire Chief in the Town of Amherst, Massachusetts. Keith offers a Masters degree in Fire Administration from the University of New Haven and is a graduate of the National Fire Academy's Executive Fire Officer Program. Chief Hoyle serves as a subject advisor to MRI and will occasionally work on a project team.

Donald A. Ingalls attended the former NH College of Accounting and Commerce and has completed numerous appraisal and assessing courses. Mr. Ingalls experience includes 21 years in the real estate industry which includes three years as Chief Assessor for the Town of Bedford, New Hampshire. He is a Certified New Hampshire Assessor and approved as an Appraiser Supervisor with the New Hampshire Department of Revenue Administration. He has been associated with Municipal Resources since 1994 and is currently providing assessing services in the Town of Pembroke, New Hampshire.

David Jack has a Masters degree of Business Administration from Southern NH University, a Masters of Education in Educational Administration from Rivier College; and a Bachelor of Science degree in Financial Management from Rensselaer Polytechnic Institute. Mr. Jack has over 30 years as an administrator and educator in New Hampshire and Massachusetts. He is an adjunct Faculty member at Salem State University in Salem, Massachusetts, and at Cambridge College in Lawrence, Massachusetts. He was the Superintendent of Schools for the Amesbury Public Schools in Amesbury, Massachusetts, from July 2009 to June 2011, and was Assistant Superintendent for Business and Human Resources from 2005 to 2009. Prior to working in Amesbury, Mr. Jack was a Business Administrator for the Lincoln Public Schools in Lincoln, Massachusetts; Assistant Superintendent of Schools for Business at the Derry Cooperative School District in Derry, New Hampshire; Fiscal Officer for the Salem School District in Salem, New Hampshire; Assistant Principal/Financial Officer/Teacher and Athletic Director at Bishop Brady High School in Concord, New Hampshire; and was a teacher at Methuen Middle School in Methuen, Massachusetts. Mr. Jack is a Certified Superintendent and Assistant Superintendent, as well as a Certified Business Administrator, for the Commonwealth of Massachusetts. Mr. Jack manages MRI’s School Support Group.

Gwen Kermode obtained her BS in Recreation and Park Administration from the University of New Hampshire in 1973 and her Master's Degree in Therapeutic Recreation from the University of Miami, Coral Gables, Florida, in 1977, with intensive studies in Public Parks and Recreation and Public Legal Liabilities. Ms. Kermode has over 30 years of experience in Parks and Recreation administration. She has over 20 years of experience in Human Services. Taking early retirement, Ms. Kermode served as Director of Recreation and Human Services as well as ADA Coordinator for Natick, Massachusetts. Prior to coming to Natick, she was a Recreation Director in Salem, New Hampshire and Quechee, Vermont; a Program Director for the Keene, New Hampshire Parks and Recreation Department; and an Assistant Recreation Director for the United Cerebral Palsy Associate in Roosevelt, New York. Ms. Kermode has been a member of the following community organizations: Natick Community Coalition; Natick Commission on Disability; Children First Natick Advisory Council; Natick Schools Mention Health Advisory Committee; Natick Days Steering Committee; Metro West Medical Center LMH Campus Advisory Committee; Alliance for Multi-Cultural Integration; and the Natick Public Schools Youth Needs Assessment Advisory Committee. Miss Kermode also served on the National Recreation and Park Association Board of Trustees, the American Park and Recreation Society Board of Directors, and past President of the Massachusetts Recreation and Park Association.

Thomas R. King currently serves as the Police Chief of State College Police Department in the Borough of State College, Pennsylvania, where he commands a Department of 63 sworn officers, 5 parking enforcement officers, and 14 civilian personnel, with an annual operating budget of $7.0 million. Mr. King began his career 24 years ago with the State College Police Department, rising through the ranks, and was appointed as Chief in 1993. During his career, Mr. King has extensive experience in all phases of law enforcement, including criminal investigations, narcotics investigations, and patrol duties. Mr. King holds a Bachelors Degree in Criminology from Indiana University of Pennsylvania. Mr. King has received a number of awards and honors during his law enforcement career and is very active in the local community. Mr. King serves as a subject advisor to MRI and will occasionally work on a project team.

George Klauber is currently the Fire Chief in Derry, New Hampshire. His career in fire service spans nearly three decades. Chief Klauber graduated from Charter Oaks State College with a BS in Fire Science and Technology, and has taken numerous courses at the National Fire Academy. He has completed course work for certification with the State of Connecticut Office of State Fire Marshall; is a Certified Fire Officer in accordance with NFPA 1021; a Certified Fire Service Instructor in accordance with NFPA 1501, and a Certified Safety Officer in accordance with NFPA 1521. Prior to joining the Derry Fire Department, Chief Klauber was Fire Chief for the City of Waterbury, Connecticut. Chief Klauber is a member of the International Association of Fire Chiefs; a member of the National Fire Protection Association; a member of the New Hampshire Fire Chiefs Association, and a member of the Connecticut Fire Chiefs. Chief Klauber has served as a subject advisor to MRI since 2001 and will occasionally work on a project team.

Kenneth Knowlton is currently involved in local government in the Town of Belmont, serving on a number of committees; including CIP Committee, Master Plan Committee, Town Hall, Highway Garage and Police Study Committees. Kenneth obtained an Associates degree in Forestry from the University of New Hampshire in 1971. After 13 years on the Survey Crew with the NH Department of Transportation, Ken took a job as an Inspector for Junkyard and Outdoor Advertising Control with the NH Bureau of Environment in 1986, retiring in June 2008, after 35 years of service with the State of New Hampshire.

David L. Kurz obtained a Bachelors Degree in Criminal Justice from the University of Southern Maine, is a graduate of the FBI National Academy and has served in law enforcement since 1974. Chief Kurz previously served as the Chief of the Gorham, Maine, Police Department and the Deputy Director of the Maine Drug Enforcement Agency, Maine Department of Public Safety from 1990 to 1996. In his current position as Chief of Police of Durham, New Hampshire, Chief Kurz is responsible for the supervision of a CALEA accredited full-service police agency committed to a customer-oriented delivery of services functioning in a university community. Chief Kurz is one of 12 chiefs appointed by the International Association of Chiefs of Police (IACP) to an Advisory Group assisting IACP in the formation of training and client needs assessment that may be unique to smaller police agencies in the United States. He has also published five articles for the IACP Police Chief magazine focusing upon Strategic Planning, Alcohol Enforcement, Promotional Process, Effective Performance Evaluations and New Technology Acquisition. Chief Kurz is a Team Leader for the Commission on the Accreditation for Law Enforcement Agencies, Inc. (CALEA) and has reviewed the policies and procedures of over 40 agencies seeking national accreditation and recognition. He has worked with the United States Department of Justice on several initiatives including the National Summit on Campus Public Safety and is a member of the Bureau of Justice Assistance Law Enforcement Leadership Initiative Training Steering Committee. Additionally, Chief Kurz routinely conducts training seminars for IACP focusing upon strategic planning and personnel management. Chief Kurz serves as a subject advisor to MRI and will occasionally work on a project team.

STANFORD M. LEMBECK, Ph.D., AICP, joined the Penn State faculty in 1965 and retired in January 2001. His primary responsibilities were developing and teaching courses in community planning, land use regulations, growth management, and agricultural preservation through the Cooperative Extension System of the College of Agricultural Sciences. Prior to joining the Penn State faculty, Dr. Lembeck worked as a professional planner for several public agencies and private organizations. Dr. Lembeck has a Ph.D. in Speech Communications from Penn State University; an MCP in City Planning from the University of Pennsylvania; and a BA in Urban Studies from Brooklyn College. Dr. Lembeck currently chairs the Pennsylvania Municipal Planning Education Institute, an educational partnership of Penn State Cooperative Extension and the Pennsylvania Planning Association. Dr. Lembeck is a member of the American Institute of Certified Planners (AICP), the American Planning Association, and the Pennsylvania Planning Association. In 1990 he was named Professional Planner of the Year by the Pennsylvania Planning Association and in 1992 he received the Gamma Sigma Delta (Agriculture Honor Fraternity) Merit Award for Extension. Dr. Lembeck served on the Centre Regional Rental Housing Advisory Board and on the State College Zoning Hearing Board from 1984 to 2002.

Roy Haywood Lopata has spent his entire career working for the City of Newark, Delaware, starting in 1975 as an Administrative Aide, working as an Administrative Assistant in 1976, and serving in the position of Planning Director since 1977. Mr. Lopata taught courses in American History part-time at the University of Delaware from 1974 to 1977. Mr. Lopata has a BA and MA in History and Political Science from the American University, and a Ph.D. in American History from the University of Delaware and is a member of the American Planning Association and a member of the International City Management Association. Mr. Lopata serves as a subject advisor to MRI and will occasionally work on a project team.

Bruce A. MacDougall obtained his Master of Science in Criminal Justice Administration from Northeastern University in Boston in 1978, and his Bachelor of Arts in American Government from Boston University in 1972. He has also attended professional training through the Federal Bureau of Investigation’s Law Enforcement Executive Development Seminar Program and through the Police Executive Research Forum’s Senior Management Institute for Police. He retired in 2002, after 30 years of active police service, as Chief of the Methuen, Massachusetts, Police Department, where he spent most of his law enforcement career. In Methuen, he rose through the ranks from Dispatcher to Chief. As Chief for 9 years, he was responsible for the planning, organizing, staffing, directing, and administering a department of 84 sworn officers and 16 civilian staff members, in a diverse community of 44,000 citizens, with a total department budget of seven million dollars. He has been an Instructor of Criminal Justice at Northern Essex Community College and an Instructor of Constitutional Law for the Massachusetts Criminal Justice Training Council. In addition to teaching, Chief MacDougall has been involved in a number of police and corrections consulting assignments, including being assigned as Interim Chief, conducting internal affairs investigations and management studies, completing evidence audits, accreditation reviews and preparation, as well as participation in assessment centers and executive selection teams. From 2006 through 2008, Chief MacDougall served as the Director of the Massachusetts Police Leadership Institute in Lowell, Massachusetts. He is Past President of the Essex County Chiefs of Police Association and past Vice-President of the North Eastern Massachusetts Law Enforcement Council.

J. Patrick MacQueen has an undergraduate degree in Political Science from Yale University and a Masters Degree in Public Administration from the Maxwell School of Citizenship and Public Affairs, Syracuse University. Mr. MacQueen’s experience includes 32 years of local government management, seventeen of which were as City Manager of Keene, New Hampshire. Mr. MacQueen has extensive local government general management, labor relations, community development, and intergovernmental relations' experience. He is a past President and long-time Board member of the New Hampshire Municipal Association, as well as a Trustee from its inception of the Compensation Funds of New Hampshire. Mr. MacQueen has been a Senior Associate at MRI for eight years performing many organizational reviews, executive recruitments and serving as interim Manager/Administrator in Enfield, Pelham, Durham. MRI currently has him placed in Berlin, NH as its City Manager.

Scott Marsh has over 16 years experience in the appraisal field, with the past seven years spent in assessing. He has completed numerous appraisal and assessing courses and is a Certified New Hampshire Assessor and a DRA approved appraiser. He has appeared before the Board of Tax and Land Appeals and in court as an expert witness, and has provided assessing services in two New England States. He currently assists in providing assessing services to fourteen New Hampshire communities and one Maine community.

Theresa J. McElwain has extensive experience in writing grants for the US Department of Justice, the US Department of Health and Human Services, and the Commonwealth of Pennsylvania. Various grants obtained include grants for community policing projects; computer and records management systems; parks and recreation; alcohol prevention and drug awareness resistance education; and violence against women. Elected to the Executive Board of the International Association of Law Enforcement Planners, she served as President in 1994. Ms. McElwain has developed and coordinated many in-service and advanced training programs, and in conjunction with Penn State University, developed a manual for evaluating community policing projects. Ms. McElwain has both a BS in Law Enforcement and Corrections, and a Masters of Public Administration from The Pennsylvania State University.

Philip L. Munck has a broad background in government, industry, and military management, both in positions involving senior management supervision of large numbers of people and those requiring performance of detailed, hands-on work. His work has focused on analysis of costs and rehabilitation of complex and troubled organizations, enabling them to gain control of their finances. He has 15 years experience as the Chief Administrative Officer for four local governments, having served as the City Administrator of Mt. Morris, Michigan, from 1973 to 1979; the City Manager of Franklin, New Hampshire, from 1979 to 1980; the City Manager of Somersworth, New Hampshire, from 1985 to 1990; and the Town of Administrator of Epping, New Hampshire, from 1991 to 1995. Over the past ten years, Mr. Munck has performed analyses of water, sewer, and electric utility rates, and of rate-making proposals of investor owned water and electric utilities. Mr. Munck holds a Masters in Business Administration from Plymouth State College. He is a member of the International City/County Management Association; the Somersworth, New Hampshire, Board of Assessors; the American Water Works Association; and is a Past President of the New Hampshire Municipal Management Association.

Raymond A. Murphy, Jr. is currently fire chief in Pelham, Massachusetts, where he has served since 2004. He commands a force of 14 call firefighters, and has instituted substantial changes to modernize the entire department, overseeing Fire Prevention, training, budgeting, grant writing, purchasing, policies and procedures. Prior to becoming chief in Pelham, he served as fire chief in Shutesbury, Massachusetts for eight years. Chief Murphy started in the fire service in 1981 as a firefighter/EMT in Hinsdale, Massachusetts and served as Fire Prevention Officer. Mr. Murphy also was a Fire and Safety Officer with the University of Massachusetts at Amherst from 1985 to 2000. Chief Murphy completed studies in fire service management and planning through the university, community colleges, and the private sector. He attended the National Fire Academy and graduated from the Massachusetts Fire Academy, Chief Fire Officer Management Program. He is also a graduate of the Massachusetts State Police Academy Advanced Arson School. Chief Murphy is a member of national, state, and local fire service organizations. In addition, he has served as VP/President for fire service organizations in Franklin and Hampshire Massachusetts Counties. Chief Murphy serves as a subject advisor to MRI and will occasionally work on a project team.

Carol A. Murray, PE, graduated from the University of New Hampshire with a Bachelor of Science Degree in Civil Engineering in 1978. Carol then began a career with the NH Department of Transportation that spanned 33 years. The last 7 years were as the Commissioner, but included work as a survey technician, construction inspector, utilities engineer, design services engineer, administrator of the bureaus of transportation planning and right-of-way, director of administration, and assistant commissioner/chief engineer. Carol is a member of the American Society of Civil Engineers and the National Society of Professional Engineers, and was named Engineer of the Year in 2006. Carol became an honorary member of the NH Chapter of the American Institute of Architects for "her vision and determination to ensure a cooperative planning and design process, and to foster well-designed projects for the State of NH". Because of Carol’s belief that land use and transportation need to be better connected, she became a national leader in the Context Sensitive Solutions (CSS) arena. Carol started a CSS training course that involved DOT staff, regional planners, local planners, elected officials, and regulatory agency representatives. With MRI, Carol will work in the areas of CSS, helping to strengthen the connection between land use and transportation planning, developing creative solutions that leverage resources, are sustainable and reflect community values. In addition, Carol will work in the areas of Public Works, infrastructure condition assessment and capital planning, land use planning, and economic development.

Allison Niedbala currently serves as the Nutrition Director for the Bow School District. Ms. Niedbala has more than 26 years in the food service nutrition industry, including 7 years with Bow School District as Nutrition Director, 10 years with the Meals on Wheels program as Food Service Director, 3 years with the Hillsborough Country Correctional Facility training inmates in food preparation, and 6 years with a Manchester based nursing facility. Allison Niedbala serves as a subject advisor to MRI and will occasionally work on a project team.

Richard S. O’Brien holds a BS in Fire Service Management from Granite State College/University System of New Hampshire; an AS in Fire Science from NHCTC Laconia; and a Certificate in Paramedicine from NHTI Concord. He is the Fire Chief in Goffstown, NH, where he is responsible for a 75-member combination department providing fire suppression, emergency medical services, haz-mat response, rescue services, fire prevention/investigation, and disaster management. Prior to his appointment in Goffstown, he served as Fire Chief in Rye, NH; served in the Derry, NH, Fire Department where he rose to the position of Battalion Chief; and was the EMS Coordinator for Elliott Hospital in Manchester, NH. Chief O’Brien has been recognized for utilizing progressive strategic planning and development approaches incorporating recognized national benchmarks in emergency (and non-emergency) services to enhance organizational effectiveness. He is especially skilled in proposal preparation and presentation and has been exceptionally successful in securing grants from various state and federal sources. His professional involvements and memberships include the International Association of Fire Chiefs; New England Association of Fire Chiefs; the National Fire Protection Association Committee on Forest and Rural Fire Protection (NFPA 1141, 1142, 1143, 1144, 1145, & 1150); the National Fire Protection Association; the International Code Council; and the National Registry of EMTs – Paramedic. Chief O’Brien joined MRI as a subject advisor in 2009 and will occasionally work on a project team.

Carol Ogilvie is the Community Development Director for the Town of Peterborough, New Hampshire. She is a graduate of Keene State College with a BA in Sociology and holds a Master’s Degree from Kent State University in Policy Planning. She has more than 20 years of experience in local, regional and state government, with a focus on town land use planning, as well as economic and community development. Prior to her current role in Peterborough, Ms. Ogilvie was employed for 14 years with the Southwest Regional Planning Commission in Keene, NH, a planning agency serving 35 towns, where she was involved in the preparation of a number of local master plans, hazard mitigation plans, and the drafting of model regulations for subdivision, site plan review, and earth excavations. Ms. Ogilvie regularly provides training for planning and zoning boards, and teaches a class on the Selectmen’s Role in Planning and Zoning for the annual Antioch NE Selectmen’s Institute. Ms. Ogilvie serves as a subject advisor to MRI and will occasionally work on a project team.

Michael Pelletier is an approved Certified Property Assessor Assistant by the New Hampshire Department of Revenue Administration. He has been a Licensed Real Estate Appraiser for over five years and holds active licenses in New Hampshire and Massachusetts both in good standing. Appraisals have been made for attorneys, lending institutions, and private clients. Appraisal functions have been for tax purposes, estate valuation, loans, condemnations, and other litigation where value is at issue. He has taken several appraisal/assessing courses. He provides assessing assistance for MRI throughout New Hampshire.

Donald C. Pepe has been a professional in Public Administration since 1975 and has served local governments during this time. He has served as a “trouble shooter” and problem solver for County governments on both a National and State level, and since 1991 has served as a professional municipal manager for three local governments in Pennsylvania. Currently he is the Borough Manager of Zelienople, PA. Mr. Pepe serves the Association of Pennsylvania Municipal Managers and the PA League of Cities & Municipalities as the Chair of the Professional Development Committee, whose mission is to provide continuing education to the managers in Pennsylvania in order to improve the profession and to insure the best public service for the municipalities in the State. He has also served in a number of capacities as a consultant in Municipal Management issues throughout the United States. Mr. Pepe has an undergraduate B.A. degree in Political Science from St. Francis University, PA and holds a Masters Degree in Public Administration from the University Of Dayton, Ohio. Mr. Pepe serves as a subject advisor to MRI and will occasionally work on a project team.

Hunter F. Rieseberg, BA, MPA, graduated from the University of Denver in May 1978 with a Bachelor of Arts degree in Political Science and Sociology. He obtained his Master of Public Administration in May 1982 from the University of New Hampshire with an emphasis on public policy formulation and analysis, budgeting, personnel and particular interest in labor relations, planning and project management. Mr. Rieseberg has extensive background in the development and administration of annual operating budgets, CIP, finance, labor negotiations, capital projects, litigations management, staff development, legislation, project design and contract management, Inter-governmental relations, grants and computerization, system design and network (hardware/software) evaluation and implementation. Mr. Reiseberg has served as Town Manager for Hampton, New Hampshire and Jaffrey, New Hampshire; as Business Manager for the Town of Durham, New Hampshire, and is currently the Town Manager in Hartford, Vermont. Mr. Rieseberg serves as a subject advisor to MRI and will occasionally work on a project team.

Valerie A. Roman is the Director of Technology and Telecommunications at Phillips Academy in Andover, Massachusetts. Previously, she served as the Management Information Systems Director for the City of Cambridge, Massachusetts, and also was employed by the U.S. Department of Commerce Census Bureau where she worked her way to Director of Systems Design and Analysis and, at the age of 28 became the youngest GS-14 Branch Chief in U.S. government history. She graduated summa cum laude and Phi Beta Kappa from Wellesley College with triple majors in mathematics, economics, and education. Ms. Roman has been cited in publications such as MIS Week, City and State, Digital Review, and Government Technology and in 1994 was the runner-up for the International Government Management Information Sciences Professional of the Year award.

Joseph E. Ryan obtained his Master of Education from Cambridge College Cambridge, Massachusetts in 2001, and his Bachelor of Science in Criminal Justice from Westfield State College in 1977. He has twenty nine years of Law Enforcement experience with twenty years in administration including twelve years as Chief of the Londonderry, New Hampshire Police Department. He spent most of his law enforcement career in Londonderry where he rose through the ranks from Patrol Officer to Chief. As Chief for over 12 years he is responsible for the planning, organizing, staffing, directing, and administering a department of 71 sworn officers and 16 civilian staff members, in a community of 26,000 citizens, a municipal airport and a total department budget of nine million dollars. He has been an Instructor of Criminal Justice at Hawthorne and Hesser Community Colleges. Under the direction of Chief Ryan the Londonderry Police Department obtained a standard of National Recognition with CALEA through department reviews, preparation and participation in an in depth assessment. He is a Past President of the Rockingham County Chiefs of Police Association, an active member of the International Association of Chiefs of Police and remains involved with a number of professional and service organizations.

Jennifer Sell started in the Fire Service with the Amherst Fire Department as a volunteer firefighter in 1994 and was hired as a career firefighter in 1997. She became certified as a Paramedic in 2000 and was promoted to Captain in 2007. Jennifer has an Associates of Fire Science from Greenfield Community College and a Bachelor of Arts Degree in Psychology from the University of Massachusetts at Amherst. She will be attending Springfield College in the Fall of 2007 to work toward her Masters in Social Work. As a member of the Amherst Fire Department, she is involved with the Student Awareness of Fire Education program as an elementary school educator and program developer. Jennifer does community outreach with the Amherst Fire Department by teaching SAED and performing fire extinguisher training for community members. Jennifer is also a Hazardous Material Technician and has been working with the State Hazardous Materials Team for 4 years. Through the team she has had extensive training in Radiological, Chemical and Biological incident handling, sampling and stabilization. Ms. Sell serves as a subject advisor to MRI and will occasionally work on a project team.

Blandine J. Shallow received her Bachelor of Science Degree in Business Administration, Summa Cum Laude, from the University of New Hampshire; she has over 23 years of municipal experience as a Finance Manager, Tax Collector, Town Clerk and County Administrator. Ms. Shallow retired in 2012 as the Finance Director/Tax Collector for the City of Berlin, New Hampshire and following her retirement she was called back to serve as a consultant when problems developed after her departure. Prior to working in Berlin, Ms. Shallow served as the City Clerk for Rochester, NH and as Director of Administration for Coos County, NH. She has served as Secretary of the Gilford (NH) Rotary Club; Vice President of the Gilford Friends of the Library; and as President of the NH Tax Collectors Association. Ms. Shallow joined MRI as a Senior Consultant for Finance & Administration in 2013.

Herman L. Slaybaugh has served as the Zoning Officer and Land Use Planner for the Borough of State College, Pennsylvania, since 1986. He is also a Certified Zoning Instructor for the Pennsylvania Municipal Planning Education Institute where he has taught courses since 1990. Mr. Slaybaugh has both a Bachelor of Science in Physical Education, with teaching certificate, and a Master of Science degree in Physical Education from the Pennsylvania State. Mr. Slaybaugh serves as a subject advisor to MRI and will occasionally work on a project team.

Stenhouse, Richard “Gary” received both his Bachelor and Master Degrees from the University of R.I. with a concentration in Public Administration. With 35 years in the public sector, Gary served as a Town and City Manager in CT and as City Manager in Rochester, NH and most recently before his retirement in November 2010 as Town Administrator in Derry, NH. In addition, Gary was employed for five years as Director of Programs and Administration at NH Primex and was an elected Police Commissioner in Rochester, NH. Given this broad background in both the public and risk management sectors he has developed expertise in human resource management, collective bargaining, organizational downsizing, economic development, regionalization, safe work practices and financial management. As a member of Primex he conducted numerous training programs for both elected and appointed local officials in team building, effective communications, coaching and employee development.

Wallace E. Stickney, P. E. holds a B.S. in Civil Engineering from New England College, a Masters in Engineering from Northeastern University and a Masters in Public Administration from Harvard’s Kennedy School. He is a Registered Professional Engineer (retired) in New Hampshire and Massachusetts. After three years as a Physics and Engineering Mechanics Instructor at Boston’s Wentworth Institute, he entered government service and has held operations and management positions at many levels of government over a 30-year career. His public service includes Town Engineer, Regional Planning Commissioner, Staff Environmental Engineer and Environmental and Economic Office Director with the U.S. Environmental Protection Agency, Special Assistant for Environment to the Governor of New Hampshire, the first Commissioner of the newly organized New Hampshire Department of Transportation, and National Director of the Federal Emergency Management Agency during the George H. W. Bush administration. As a student, he helped form and was President of the University of New Hampshire Flying Club and subsequently held an active Private Pilot Certificate for a number of years. As the first Commissioner of the NH DOT he directed the consolidation of all of New Hampshire’s transportation-related activities, including the Aeronautics Commission, into a comprehensive transportation organization. During his tenure at FEMA he signed the first integrated Federal Emergency Response Plan and directed response and recovery activities for scores of major disasters including severe floods and hurricanes. He also lead the US delegation to NATO’s Senior Emergency Planning Committee and directed the conversion of extensive resources once reserved exclusively for national defense missions into productive use for all sorts of disasters, natural and man-made. Since leaving Washington and the Federal Service in 1993, he has served as Chairman and is now a Senior Associate of Municipal Resources, Inc, a firm engaged in providing a broad range of services to municipal governments. In that role he has directed management studies of many public safety, planning and economic development, and public works organizations as well as holding positions of Interim Fire Chief of Hudson NH, Interim Public Works Director of the City of Lebanon, NH and, most recently, as Interim Director of Lebanon’s Airport from June of 2005 to November of 2005. This work included oversight of operations, coordination with consultants and contractors, organizing records for several past and ongoing AIP projects, and extensive interaction with Federal Aviation Administration Regional Safety, Instrumentation and Construction officials and the local Airport Advisory Committee.

Amy J. Story, P.E., gained broad civil engineering experience working with private consulting firms for 10 years, representing both private and public clients, before becoming the Borough Engineer for State College in 1998. Her years of experience have presented a wide variety of design projects including street construction, water storage tanks and waterline distribution systems, sanitary sewers and storm sewers. She is responsible for the management of projects including design, bidding, construction and contract administration. She has written ordinances pertaining to a sanitary sewer tapping fee, storm-water management and Right-of-Way occupancy and excavation. Currently, she is administering the Borough’s NPDES Phase II MS4 permit. She also has experience with the State required permits for stream encroachment, construction activities and erosion and sediment pollution control measures. She is a native of Cameron County and a graduate of Penn State University. Ms. Story serves as a subject advisor to MRI and will occasionally work on a project team.

Laurie Verville has a Bachelor’s Degree in Business with a concentration in Accounting from Southern NH University and a Master’s Degree in Business Administration at SNHU. With over 25 years of business and financial systems experience in public school administration and small business enterprises, Ms. Verville has an extensive background in multiple school district operations that include: budgeting/budget management, accounting, internal control assessment, bidding/purchasing, fixed asset management, school construction, facilities management, human resources management, and risk management. During her 12 year tenure with the Dover School District-SAU #11, Laurie implemented a capital improvement plan in excess of $30M for a middle school addition, a renovation and expansion of three 50+ year old elementary schools, relocation of the SAU business office, and she has managed several large facility improvement projects at the Dover High School. Her most recent project at Dover was a financial management conversion with a shared ledger system with the City of Dover. Laurie holds a State of New Hampshire Business Administrator’s Certification. In addition to being active in professional development, Laurie is also a member of the NHGFOA and NHASBO.

Arthur Walker retired in 2009, after 35 years of active police service, as Chief of the Keene, New Hampshire, Police Department, where he spent most of his law enforcement career. Mr. Walker began his career with the Keene Police Department in 1977 as a Police Officer. He rose through the ranks, and served as Chief of Police from 2003 to 2009. As Chief for 7 years, he was responsible for the overall management and performance of the Department, preparing and administering budgets, negotiating and administering labor contracts, and representing the Police Department to the City Council and Council sub-committees. He was responsible for the administration of disciplinary actions and processing of grievances, and established strategic goals for the Department. Mr. Walker obtained his Certificate of Human Resources from the University of New Hampshire in 2000; his Master of Human Services from Keene State College in 1997; and his Bachelor of Science in Law Enforcement from Bryant College in 1974. He is currently an adjunct instructor of criminal justice subjects at Keene State College; and an adjunct instructor of crime and delinquency, criminal procedure, and community justice at River Valley Community College (Keene Academic Center). Mr. Walker was also an adjunct instructor at Franklin Pierce College (Keene Campus), Nathaniel Hawthorne College, and New Hampshire Police Standards & Training Council. Mr. Walker has been with MRI since 2011.

Russell Wayne Werts retired in 2010 as Chief of the Auburn, Maine, Fire Department, where he oversaw a department of 65 personnel with a 3.2 million dollar budget. He began his career with the Department in 1977, rising through the ranks to the position of Chief in 2001. He obtained his Associates Degree in Fire Science from Southern Maine Community College in 1995 and is currently pursuing his Bachelor’s Degree in Public Administration with the University of Maine. He is a member of the National Fire Protection Association; the Maine Fire Chiefs Association; the International Association of Fire Chiefs, and the Androscoggin Association of Fire Chiefs. Chief Werts was appointed to the Maine State Board of Emergency Medical Services in 1998 and served as Chair for two years. In addition, he currently sits on the State of Maine task force, assigned to develop a business plan and governance model for an all hazards training institute. Chief Werts has served as a subject advisor to MRI since 2011.

Mark A. Whitfield has served his entire career with the Borough of State College, Pennsylvania, starting in 1981 as a Surveyor/Draftsman; as a Project Designer from 1981-1987; as Operations Manager from 1987 to 1997; as Assistant Director of Public Works from 1997 to 1998; and in his current capacity as Director of Public Works from 1998 to the present. While at State College, Mr. Whitfield has overseen the design and construction of a public works maintenance facility, two parking garages, a municipal building, public parks and bike paths, major flood control facilities, and a recycling/composting facility. In addition, he implemented GIS within the municipal engineering department and created a Public Works Safety Committee. Mr. Whitfield has a BS in Business Administration from The Pennsylvania State University. A member of the American Public Works Association, he is active in community service where he has coached for the Centre Soccer Association, been an Assistant Scoutmaster for the Boy Scouts, been a member of the State College Downtown Rotary Club, and served as a member of the Tussey Mountain School District. He was President of the APWA Central Pennsylvania Chapter Executive Board in 2003. Mr. Whitfield serves as a subject advisor to MRI and will occasionally work on a project team.

Walter A. Wise has served as the Fire Chief and Chief Officer of two departments in Maryland. He served as the Chief, Bureau of Operations and Field Support for the Montgomery County Maryland Fire and Rescue Service, a combined volunteer and career fire, rescue, and emergency medical services system made up of 17 independent fire departments, 2 rescue squads and the County Government's Department of Fire and Rescue Services. Walter has extensive experience as a volunteer fire fighter. Walter also served on the Faculty of the National Fire Academy, Emmitsburg, Maryland, and was an adjunct Professor at Montgomery College in Maryland. He holds an AA degree in Fire Science and a Bachelor’s degree in Commerce.

Robert P. Wood most recently served as Interim Fire Chief in Center Harbor, New Hampshire, and was retained as a consultant from 2006 to 2008 to study, reorganize, and coordinate the restructuring of the fire department. Wood served as the Fire Chief in Durham, New Hampshire, from 1985 until his retirement in1998, culminating 28 years of emergency service to the joint Durham and University of New Hampshire community. In Durham, Wood managed the fire suppression, fire prevention, emergency medical, and emergency management services in a combined community of 20,000. He reorganized the command structure, implemented the Incident Command System, expanded a comprehensive fire and life safety program resulting in no fire fatalities throughout his tenure, initiated Advanced Life Support capability, and drafted the first community emergency management plan. He coordinated the administrative transition of the department from the University of New Hampshire to the Town of Durham, resulting in an evergreen joint memorandum of agreement for future combined funding. He served as chair of the Communication’s Center Policy Committee for the regional dispatch center. Wood was involved with the formation of the Seacoast Technical Assistance Response Team providing hazardous materials response capability to the region. From 1968 to 1973, Wood served on the Wolfeboro, New Hampshire, Rescue Squad, the Wolfeboro Police Department, the Lakeside Ambulance Service, and the Hampton, New Hampshire, Fire Department. He is an Honorary Life Member of the Durham Ambulance Corps, having served as Operations Vice-President. His prior activities include serving as New Hampshire Association of Fire Chiefs’ representative on the New Hampshire Rural Fire Protection Task Force, the New Hampshire Fire Marshal’s Office Life Safety Code Update/Review Committee, and the New Hampshire Legislative Review Committee for RSA 154. Wood is Past President of the New Hampshire Association of Fire Chiefs and the Durham-Great Bay Rotary Club. He served as State Director to the New England Association of Fire Chiefs and is a life member of the International Association of Fire Chiefs.

Ronald J. Woodhead is currently the Director of Centre Region Parks and Recreation Authority in State College, Pennsylvania. Mr. Woodhead has been with the Centre Region Parks and Recreation Authority since 1997. He currently oversees the operation and maintenance of 40 municipal parks, 2 outdoor pools, a regional nature center, and a regional senior center with 5 municipalities (75,000 residents). Mr. Woodhead's prior work experience includes Director of the Department of Parks and Recreation in Willow Grove, Pennsylvania and Director of Parks and Recreation for the Wellsboro Area School District in Wellsboro, Pennsylvania. Mr. Woodhead received a Bachelors Degree in Recreation & Parks from Penn State University. He is currently a Certified Parks & Recreation Professional (CPRP) by the National Recreation & Park Association (NRPA) and the Pennsylvania Recreation & Park Society; a Certified Playground Safety Inspector (CPSI) by the NRPA; and a Certified Swimming Pool Operator by the National Spa & Pool Institute. Mr. Woodhead has published several articles on Parks and Recreation, including "Effective Swimming Pool Management", The Pennsylvanian, July 1979, and "Youth Sports: A Keystone for Happy Valley Recreation", Pennsylvania Parks and Recreation Magazine, Spring 2003.